FREQUENTLY ASKED QUESTIONS
Review of ads
How long will it take for my ad to be published?
Usually no more than one business day. BoPoolen’s administrative staff only work on weekdays. If you created or edited an ad over the weekend or after office hours, please be patient knowing that we will not be able to process your ad until the following Monday or the following day during office hours at the earliest.
Why isn’t my ad visible?
How long does my ad stay published on BoPoolen.nu?
What happens if I am not registered at the address?
What do I do if I don’t have a Swedish personal identity number?
How does ”My subscriptions” work?
How do I create a subscription?
How do I unsubscribe from a subscription?
How can I change my subscription?
How does ‘My favourites’ work?
How can I save an ad under ‘My favourites’?
Why can’t I find an ad I had saved under ‘My favourites’?
How can I leave a review about another user?
At the bottom of the user’s profile you can leave a review about that user.If the ad has been removed you can contact BoPoolen by e-mail to get a link to the profile you want to review. E-mail: firstname.lastname@example.org BoPoolen will screen and approve all reviews before they are published on the website and become visible to all users.
Why can’t I find the review I wrote?
BoPoolen needs to approve all reviews before they are published. Therefore, reviews do not become visible right away. BoPoolen’s administrative staff only work on weekdays. If you wrote a review over the weekend or after office hours, please be patient knowing that we will not be able to process your review until the following Monday or the following day during office hours at the earliest.
How can I delete a review on my page?
Please don't hesitate to contact us if you didn't find an answer to your question, we're always happy to assist!